Getting Started with GroupWise teaches users the different parts of the Mailbox, how to find help, and how to recognize the different GroupWise message types.
Creating and Sending Messages teaches users how to create and address e-mail messages, how to work with attachments, and how to reply to and forward messages.
Organizing Your Mailbox teaches the user how to efficiently dispose of, store, and track message items.
Calendar, Task, and Phone Features teaches the user how to use the scheduling, task, and note features to better organize and keep track of appointments and assignments.
Managing Documents and Folders teaches the user how to create and use library documents, shared folders, and discussions. This course also teaches how to create rules for organizing messages.
Advanced Features addresses such issues as remote access, accessing another user's Mailbox, and customizing default settings.

After completing our courses, the user should be able to:

Launch the application
Identify the Mailbox folders
Use the help features to find information
Identify the different message types and their icons
Save and print messages
Create an e-mail message
Send a message with an attachment
Reply to and forward messages
Use the Address Book to address a message
Create a new Personal Address Book
Create new Personal Address Book entries
Delete items from the Mailbox
Recover deleted items
Purge the trash folder
Track the status of sent messages
Retract sent messages
Create folders and use them to store messages
Archive and un-archive messages
Change the calendar view
Schedule a personal appointment
Check another user's schedule and request an appointment
Create and send a task
Respond to and complete a task
Create a reminder note and send it to others
Use Notify to be alerted of new messages
Use Conversation Place to organize and place phone calls
Create a new library document
Import an existing document into a library
Edit a library document
Grant access privileges to library documents
Check documents in and out of a library
Create a shared folder and allow others to access it
Use and view discussion threads
Create automatic rules for sorting messages
Create a filter using the Filter dialog box
Create, edit, and save a rule
Access remotely
Create messages and other items offline
Change passwords
Use the Proxy feature to access another Mailbox
Change environment settings
Customize Mailbox views and properties

This course is distributed with:

Exercises that allow users to practice
A file containing the text of the exercises
Simulations that allow users to practice course skills
A glossary
A Skill Assessment

All courses are included in "PC Desktop Pack"

All courses are design so that new knowledge and skills will be remembered and retrieved for future use. You can be assured that this high-quality, instructionally-sound online product will enchance your professional and personal growth and stimulate job satisfaction.