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This course is for anyone who wants to learn more about Outlook 2002.

Navigating in Outlook shows users how to move from component to component in Outlook and work with contact items and categories.
Reading and Sending Messages shows users how to receive and send e-mail messages.
Customizing and Organizing Messages shows users how to manage mailboxes of messages.
Using the Calendar explores the Outlook Calendar and the ways that users can take advantage of it for scheduling their meetings, appointments, and events.
Using Tasks and Notes shows users how to work with Outlook tasks and Notes.

After completing our courses you will know how to:

Navigate between Outlook components
Create, edit, and delete contacts
Use categories to sort Outlook information
Link information to contacts
Use Outlook help features
Read mail
Reply to and forward mail messages
Compose and send mail messages
Print mail messages
Find mail messages
Attach files and include signatures in messages
Customize the look of mail
Use mail templates to compose mail
Create folders and move items between folders
Sort and filter mail
Archive messages
Customize the mailbox menu and task bars
Navigate within the Calendar
Schedule appointments
Schedule events
Schedule multi-day events
Invite people and reserve rooms
Remove and add meeting attendees
Set reminders
Schedule recurring appointments
Print your Calendar
Customize the Calendar view
Customize menu and toolbars
Hide toolbars and buttons
Save a Calendar as a Web page
Share Calendar details within Outlook
Create and update tasks
Delegate tasks
Change tasks views
Organize tasks using categories
Create and edit notes
Customize notes
View and organize notes
Create Office documents in Outlook 2002

Our courses have special design features listed below:

Certificates of Completion
Instructional steps -- walk through a procedure
Exercises -- try it out
Notes - See additional information related to the topic in the text
Tips - See a different, faster, or easier way of doing something
Quick References - See a quick reference guide to the features introduced in a chapter
Details - Display more detailed information related to the current topic
Hotwords - See related information
Navigation Bar - Maneuver easily through the courses
Microsoft Approved Courseware Logo - to prepare you for a Microsoft certification
Course Topics and Index -- with searching feature and hyper-links
Printable Exercises - PDF downloadable files
Sample Application Files - PDF downloadable files
Course Glossary
Skill Assessment - can be used for pre and post-testing -- tracking first try, best try and course grade - if passed, green check mark will appear as 'mastered' - hyperlinks to units within the course to go back and re-take a certain unit again. Use as pre-test to determine which course topics you want to focus on and to go directly into that unit.